How To Deal With Unruly Customers On Fiverr

Dec 17, 2019

There is no doubt; I love Fiverr. It has changed my life and helps me make a six-figure income in voice-over each year. 

But there is another side to Fiverr that gets on my nerves THE UNRULY CUSTOMER.

I was talking to a friend earlier today, and they let me know that a customer had tried to take them on an "I don't need broadcast rights, and I will only pay you $5" ride, and after trying to talk it through with the customer, they became so rude, that she blocked them.

Then, the customer created a new account, and still ordered from her, probably in an attempt to give her a bad review.

This happens on Fiverr often. 

However, the other day, I was working on "Freelancer," and I was taken for a scam with someone from China trying to sell me on a business deal, after claiming they needed a voice-over. 

Unfortunately, this sort of thing is the price we pay for doing business online. There are scammers around the corner, trying to get your money or worse, your personal information so they can use it to sell. 

The best thing you can do is block, hit the spam, report, and do not engage with them. It is the best way to deal with it. 

If you spend too much time being angry about it, you will waste the time you could be using to grow your VO biz.

Just walk away. They can't hurt you if you do not engage. 

The best thing to do is to head them off at the beginning by letting them know you cannot work for that type of money.

If they persist, tell them you are super busy and apologize for not being able to take any more work right now. 

Whatever you do, don't engage past that point unless you are willing to do the job for less (Which is completely up to you). 

P.S. On sites like Fiverr, you have to take some action, though, if Fiverr doesn't catch it, or it will ding your account. So make sure you are pressing that spam or block button. 


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